The education of all pupils that attend Bowburn Infant & Nursery School is very important to us and as the school is part of the community, the action of the individuals who work in it will and should be open to comments, compliments, question and, sometimes, criticism.
Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher. These positive comments include:
“We are extremely pleased with the level of support our child gets. He requires extra support and cannot thank the school enough for the care and help he receives. It has certainly contributed to his ongoing progress and he has an excellent relationship with the teacher who helps him. Thank you”
We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed.
Further information can be found in our School Complaints Policy which can be found in our School Policies section.
If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.